What’s the second best thing to learning something new? Sharing it with someone else.
That’s why we’ve rounded up 21 ways to help you use Tango to the fullest—straight from the people who built it.
Whether you’re fresh from the Chrome Store, semi-familiar with Tango, or codependent in the best sense—this list is for you.
Do you love the slideshow format of Live Embed and wish you could share a link to that instead of the vertical, step-by-step version?
Want to make documentation people will actually use? We have two words (and one button) for you: Guide Me.
First, make sure everyone you’re coaching has Tango’s free Chrome extension. That’ll give everybody access to the pop-up checklist that makes it possible to:
What’s the result? More execution-on-autopilot—and energy for initiatives that *do* need your undivided attention. (Another reason to stop training your team on software!)
Need to replicate exactly what your end users will see, as you create a how-to guide to help people zip through a process?
It’s easier than you might think.
A little icon goes a long way.
Has an existing process evolved? Don’t worry; you don’t need to start from scratch.
We have a Sales Operations Manager at Better Agency (👋, Nick!) to thank for this two-in-one training tip.
Use Loom and Tango together to get the best of both worlds:
Doctoring screenshots to protect personally identifiable information (PII) throughout your documentation just got A LOT easier.
In case you haven’t already had the pleasure—meet Batch Blur. Aka the best way to update 100 screenshots in a single click.
Note: Since sensitive data can sneak into multiple steps within the same set of instructions, it's best to eliminate anything 🤔 in one swoop.
Not to be confused with Batch Blur, Secure Blur makes it easy for Tango Enterprise customers to find PII—before quickly camouflaging it.
If privacy is Priority #1 from where you sit, Secure Blur makes it possible to meet even the most stringent security requirements—and helps you minimize accidental PII exposure. We’re all human!
Without getting into too much detail:
Why we gave it a glow up:
It doesn’t take long to make a lot of Tangos. 🙂
Before we had search functionality, finding an existing how-to guide was…not fun. Think needle and a haystack. But not anymore! Use the shiny new search bar to find the knowledge you need, when you need it—and help others do the same.
It doesn’t matter what you’re naming—a boat, a baby, a puppy, or a how-to guide. Coming up with something flawless takes time.
To help speed up that last one, there’s Automagic Titles. ✨
GPT-3.5 will automatically give any Tango you create a 10/10 title, based on the context of the content you captured.
The best how-to guides make it really easy for people to jump in.
Use the field at the top of your Tango to jot down:
Note: If you want to go deep on best practices, Google’s technical writing course is 💯; no notes.
We get it—PDFs are a familiar format. They’re easy to make, don’t require any special skills, and have probably served you well for years.
But to use Tango to its full potential—and help the people around you reach theirs—you don’t want to be worrying about version control. Or what’s floating around in the wild (full of fake news 👀).
Nine times out of 10, sharing and exporting your Tango as a live file is a better bet.
Embeds have been the MVP of Tango sharing options for a while, because they’re:
Now, anyone who views your embedded Tangos can choose their favorite way to follow along:
Like the idea of a single source of truth? Want to rebuild trust in your knowledge base? Interested in embedding a Tango into your website or knowledge base? We’ve got you covered.
We built Tango to level up your processes—and to plug into systems that people already know and love.
You can copy and paste a Tango into tools like Google Drive, PowerPoint, Confluence, ZenDesk, Sharepoint, Notion, and Trainual in a few simple steps.
Who doesn’t love a shortcut?
What’s better than automatically cropped and annotated screenshots?
Automatically cropped and annotated screenshots that zero in on what’s (most) important.
There are over a million Tangos out in the world (which continues to make us feel all the feels!).
The average process captured with Tango is about 11 steps long. Keeping your how-tos short and sweet isn’t just a gift for the people following your Tangos—it’s also a great way to drive adoption of your documentation.
The day we learned we could upload external GIFs into steps without an image was a really good day.
Work isn’t always fun, but that doesn’t mean your Workspaces can’t be.
If you belong to multiple Tango Workspaces, Workspace icons are a fun way to keep them organized—and show some personality, too. Choose from our library or upload your own.
If you’re an early adopter, Launch Notes are for you.
See what’s new to Tango each month, and never miss out on:
We care A LOT about 1) documentation and 2) ease of use at Tango. Story checks out, right?
We want it to be as easy as possible for you to get up and running—whether you’re creating a Tango or helping someone follow one for the first time.
You can find dozens of tips, tricks, and FAQs in our help center. Here’s a quick look at what’s helping people in Operations, Human Resources, Marketing, Finance, Information Technology, Sales, and more.
Simplicity in software can be hard to come by.
When we built Tango, we wanted people to be able to go from downloading our free Chrome extension to creating their first Tango in five minutes flat—and that’s still true today.
While you may not need a user manual to hit the ground running (and we hope that’s always the case!), we love a best practice—or 21.
Want more where these came from?
We'll never show up
empty-handed (how rude!).
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