Tango and Scribe
Tango and Scribe both make it easy to create software how-to guides.
Why you should choose Scribe
Scribe is a great company with a great product.
We wouldn’t hesitate to send you their way if:
You’re a smaller company hoping for a combination documentation tool, Knowledge Base, and customer help center
With Scribe Capture
Quickly turn any software process into a step-by-step guide.
With Scribe Pages
Create and organize an internal/external repository of information around a single topic—with multiple guides, screenshots, descriptions, and links.
Your end users prefer traditional documentation and wikis
With Scribe AI
Save time writing up text-based explanations. Explain complex processes with all the context.
Why you should choose Tango
Tango is also a great company with a great product. 😁
We’ll be a better fit for you if:
You’re a larger company looking to get more out of your existing Knowledge Base
With Tango Capture
Quickly turn any software process into an on-screen, interactive walkthrough.
With Tango Embed
Integrate your walkthroughs with learning tools you’ve already invested in—and trained users on.
Your end users need knowledge even closer to their fingertips
With Tango Guidance
Teach people how to use software while using it—with in-app tooltips and without extra fluff. End users can just follow the orange box to know exactly what to click.
You’re looking for more granular process adoption analytics
With Tango Analytics
Show your impact beyond baseline success metrics like walkthrough views and usage. Uncover and act on process adoption insights at the step level—without manual signals from users.
processes on their first day with Tango—much faster than previous cohorts without it.
See for yourself
Tango and Scribe
are on diverging paths
Both tools will help you create step-by-step guides quickly and easily.
So what makes them different, in the grand scheme of things?
Unique features
End user experience
Product roadmap
What’s in it for you
Table stakes requirements
See what Tango and Scribe both do well (in more detail).
Shared Capabilities
Auto-generate step-by-step software how-to guides with screenshots
Document processes to delegate while you do them (for the last time!) on all web-based and desktop applications
Create cross-app workflows for business processes involving multiple tools
Watch AI title your guide and add simple instructions for each step
Get help via in-app support, help center, and email (with a dedicated success manager for Enterprise plans)
Go ham editing—update steps, annotate screenshots, and add tips and alerts
Automatically blur sensitive information (in one or many screenshots at a time)
Customize documentation to follow your brand guidelines
Set file and folder permissions
Invite others to edit and collaborate easily in a shared workspace
Share knowledge via link, embed code, HTML, Markdown, or PDF
Integrate your guides with hundreds of tools (Confluence, Notion, SharePoint, etc.)
Instantaneously surface other potentially relevant guides for a given website or tool
Access basic analytics to see who has viewed and completed your processes
Streamline your end user experience with single sign-on
Trust your data privacy and security is taken seriously with SOC 2 Type II compliance
Tango and Scribe strengths
Consider which advantages matter most.
Tango does a really good job of capturing the actual clicks made for navigating a web page or other desktop applications. The “Guide Me” feature is a very helpful browser integration that makes it very easy for end users to literally see what needs to be selected or performed.
Users can also easily search and find Tangos, as opposed to rummaging through Confluence or a GSite or other information repositories.
Questions to ask Tango and Scribe
Make “discovery” a two-way street.
How will you help me drive software adoption?
Is your roadmap more focused on helping experts organize content or helping end users increase competency and confidence?
How will you help me convince people who are resistant to change to learn new standard operating procedures and embrace new patterns for getting unstuck?
Which tools can you help me replace or enhance?
How will you help me drive continuous process improvement?
How will you help me measure my enablement efforts, prove my training is working, and connect my work to business outcomes?
The GPS for processes
With Tango, I get to make learning software feel like the Cadillac experience.
Chad, Customer Success Leader
See Tango’s
Software Knowledge Layer in action
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